MRO’s software and services allows hospitals and health systems to focus on core competencies, speed productivity and service, while ensuring compliance with all regulations in a busy HIM department. Our clients have had tremendous success with our solutions, and are proud to share their experiences with peers. We’ve pulled together the following customer case studies that describe the challenges they faced - and how we worked together to solve them.
Henry Ford Hospital and Health Network
From a traditional copy service to ROI Online
One of the nation's largest healthcare providers needed help handling its more than 42,000 ROI requests each year. Switching to ROI Online improved customer satisfaction, boosted revenue, and achieved a return on investment in
90 days. The health system also integrated Audit Tracker Online to receive a superior level of oversight for managing and tracking payer audit processes such as RAC.
See the feature in Healthcare IT News >>
See the feature in Healthcare Finance News >>
See the feature in For The Record >>
See the feature in Health Data Management >>
See the feature in MHIMA Focus >>
See the feature in Health Management Technology >>
Lehigh Valley Hospital and Health Network
Leveraging EMR investments through a customized solution
This community-based institution used the shared services model to cut the average turnaround time to five days
while reducing the number of people focused on ROI processing from five to two – all while creating a revenue generating department.
See the feature in ADVANCE for Health Information Executives >>
See the feature in For The Record >>
Rapid City Regional Hospital
Automating release-of-information for the other ROI
The South Dakota inpatient facility combats medical record backlog and continues to maintain control over the ROI process with MRO’s ROI Online.
See the feature in Healthcare Informatics >>
Riddle Memorial Hospital
From a manual process to ROI Online
This suburban Philadelphia hospital banished paperwork and took control of its release-of-information process while holding revenues steady. All it took was a few personal computers, two scanners and ROI Online.
See the feature in Healthcare's Most Wired Magazine >>
See the feature in Pennsylvania HIMA Keystoner >>