Solutions
MRO is a leading provider of shared, electronic release-of-information (eROI), Recovery Audit Contractor (RAC) payer audit management and document management solutions for hospitals, health systems, large and small physician practices, home healthcare providers, and physical therapy/rehabilitation providers.
Services MRO provides include the following:
- In-house, release-of-information processing – Partnering with MRO helps facilities control the ROI process, enhance and/or generate revenue streams, improve HIM departmental processes and achieve a higher level
of oversight.
- Audit tracking and reporting system – Users can effectively manage all payer audit processes (including RAC) and respond to ROI requests ahead of deadlines, while also coordinating workflow, capturing all process documentation and creating reports and trends analyses for improved clinical documentation.
- Electronic medical charts – Paper-based medical records can be scanned into an electronic repository that grants access to users at remote locations, making records available to multiple departments within the healthcare facility.
- Business office electronic storage and retrieval – EOBs, checks or other financial documents can be scanned into a central repository, reducing filing, storage and retrieval problems.
- Centralization of patient care and billing documents for satellite operations – Healthcare providers with multiple locations can centralize medical and financial records with MRO’s services, providing access to critical documents for corporate and/or field operations.
- Storage and retrieval solutions – By archiving records, users of MRO’s technologies and services save money, time and space. When a record is required, the request can be generated via the MRO system that pulls the needed information, scans it, and makes it available within hours.