Payer Audit Compliance and Tracking

For healthcare providers seeking to effectively manage all payer audit processes including Recovery Audit Contractors (RAC) and respond to release-of-information (ROI) requests ahead of deadlines, MRO offers comprehensive compliance services and tracking software—Audit Tracker Online.

Audit Tracker Online allows healthcare providers to manage all payer audit processes and enforce appropriate billing procedures and deadline management across the enterprise. In addition to tracking all aspects of the process in one secure location, Audit Tracker Online creates detailed trend analyses, identifying steps that will allow providers to enhance the claims process and improve clinical and financial information in an effort to avoid future audits.

The affordable, payer audit management program is integrated with our flagship software, ROI Online™, as well as offered as a stand-alone product for facilities not currently using the ROI management software.

Audit Tracker Online:

  • AHA RACTrac compatible to facilitate quarterly reporting to the American Hospital Association;
  • Facilitates data entry of patient demographics and services provided;
  • Coordinates audit and denials processing workflow;
  • Organizes provider requirements, process summaries, error analyses and deadlines;
  • Captures requested documentation and auditor-related correspondence;
  • Manages ROI, financial and audit reporting;
  • EHR PLATINUM-level integration certification status.

As an optional service for Audit Tracker Online, MRO can facilitate the secure distribution and delivery of medical records to the auditor through our ROI processing center, offering your organization further time and cost efficiencies.

Register to attend one of MRO Corp.'s free introductory Webinars for Audit Tracker Online. The hour-long session will offer a complete overview of the software capabilities, a step-by-step walk-through of the functionalities and a question and answer period. MRO is interested in hearing your thoughts and suggestions, as we continue to develop new product features.

Read a customer success story on the Audit Tracker Online solution or contact us to learn how MRO can provide your healthcare organization with low-cost tracking and reporting of all payer audit requests.