For healthcare providers seeking to effectively manage the entire Recovery Audit Contractors (RAC) audit process and respond to release-of-information (ROI) requests ahead of deadlines, MRO offers a complete tracking and reporting module—RAC Tracker Online.

RAC Tracker Online allows healthcare providers to manage incoming RAC
requests from initial audit through the appeals process and payment resolution. In addition to tracking all aspects of the process, RAC Tracker Online creates detailed trend analyses, identifying steps that will allow providers to enhance the claims process and avoid future audits.

The affordable, RAC management program is integrated with our flagship software, ROI Online™, as well as offered as a stand-alone product for facilities not currently using the ROI management software.

RAC Tracker Online:

• Facilitates data entry of patient demographics and services provided;
• Coordinates RAC processing workflow;
• Organizes provider requirements, process summaries, error analyses
  and deadlines;
• Captures requested documentation and RAC-related correspondence;
• Manages ROI, financial and RAC reporting.

As an optional service for RAC Tracker Online, MRO can facilitate the secure distribution and delivery of medical records to the RAC through our ROI processing center, offering your organization further time and cost efficiencies.

Register to attend one of MRO Corp.'s free introductory Webinars for RAC Tracker Online. The hour-long session will offer a complete overview of the software capabilities, a step-by-step walk-through of the functionalities and a question and answer period. MRO is interested in hearing your thoughts and suggestions, as we continue to develop new product features.