Managing the disclosure of Protected Health Information (PHI) from within a healthcare organization is more complex than ever for a variety of reasons, including evolving federal regulations, the rising tide of government and commercial payer audits and a strong push to manage and exchange health information electronically. Medical records request volumes continue to spike—and with multiple points within an organization accessing and disclosing information from electronic medical records (EMRs), the risk of a serious breach exists.
MRO offers Release of Information (ROI) services to safeguard clients from breach with workflows that are based in efficiency, accuracy, quality and compliance. Our cloud-based platform, ROI Online®, can be implemented across multiple departments and physician practices to offer a truly enterprise-wide solution—standardizing disclosure management processes; offering best practices, consistent policy enforcement and Quality Assurance (QA) throughout an organization; and creating a comprehensive Accounting of Disclosures (AOD).
Those are just some of the reasons why KLAS has ranked MRO the #1 provider of ROI services two years in a row—it’s also because MRO exceeds clients’ expectations in every aspect.