Headquartered in King of Prussia, Pa., MRO is a leading provider of shared, electronic release-of-information (eROI), Recovery Audit Contractor (RAC) and other payer audit management and document management solutions. Using
Web-based software and document capture systems, MRO provides medical record solutions that integrate with daily workflow processes for both paper-based and electronic record systems.
MRO has perfected the shared services eROI model that allows customers to meet the demands of ROI requesters, generate a new stream of revenue, and leverage existing investments in EMR and other system technologies. Users of MRO's services include hospitals, health systems, large and small physician practices, and a range of outpatient facilities.
But MRO has done more than develop the shared services model for the release-of-information process. The company focuses on technology solutions that simplify existing processes for providers, and offers audit management and request tracking solutions for RAC and other payer audits and denials. Additionally, MRO offers a suite of document management solutions that include electronic medical charts, centralization of patient care and billing documents for satellite operations, and other electronic storage and retrieval solutions.